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you are here:   Technology  >>  Helpdesk  >>  Troubleshooting Tools

Troubleshooting Tools


What is my IP?


What is my IP? (link)

Helpdesk tool for technicians to support district staff remotely.



Barracuda Plug-In for Outlook


Microsoft Outlook Plugin (Use Version 2) (link)

Once installed, this plugin will allow you to classify messages as spam or not-spam directly from outlook (not available for Entourage or Webmail).

Changing Your Password (pdf document)
File Size: 506.11 kb

How to Change a user's password using the computer and also webmail.

Network Printers & NetID
(This is for Technology Department Staff only.) Please complete this form for a new printer to be added to the network or the modification of an existing one.

All questions with an asterisk are required. Please click on the "submit" button at the bottom when you are done. It will then show you that you have successfully completed the survey or it will show you (in red) what answers still need to be completed.












* 4.Is this a brand new printer?




















* 11.Is the asset information updated? (building, room number, model of printer, etc)






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